RETREAT LIFE TERMS AND AGREEMENT CONTRACT

 

Between Retreat Life and You, Our Valued Guest

Welcome! We’re thrilled you’re joining us on this transformative journey. This Agreement outlines the terms and conditions of your participation in the retreat. It’s important to have everything clear and fair so we can focus on creating an incredible experience together.

 

1. Retreat Details

Retreat Name: Rooted In Growth

Location: Mtunzini Ngoye Lodge

Dates: 23rd – 25th May 2025

 

2. Payment Details

Retreat Fees:

  • Regular Price: R8,500
  • Deposit: R4,250
  • Early Bird Price: R8,000
  • Deposit: R4,000

Payment Schedule:

  • Full payment is due by 23rd March 2025 (60 days before the retreat).
  • Early Bird pricing is available until 1st February 2025.
  • Bookings made after 23rd March 2025 require full payment upfront.

Notes:

  • Deposits are non-refundable but may be transferable under certain conditions (see below).
  • Payments are non-refundable except as outlined in the cancellation policy.

 

3. Cancellation and Refund Policy

We understand that plans can change, so here’s what you need to know:

If You Cancel:

  • By 23rd February 2025 (90+ days before): 75% of your retreat fee will be refunded.
  • By 23rd March 2025 (60 days before): 50% of your retreat fee will be refunded.
  • From 24th March 2025 onwards: Unfortunately, no refunds are available.

If We Cancel:

  • You will receive a full refund, including your deposit.
  • Please note we aren’t responsible for travel or accommodation expenses you may have incurred.

If we must cancel due to unforeseen circumstances, we’ll offer you retreat credit, valid for two years.

 

4. Travel and Accommodation

    • You’re responsible for organizing your travel to and from the retreat.
    • Your retreat fee covers all services listed on the Retreat Life website.
    • Extra activities or services not part of the retreat schedule will be at your own expense.

Roommate Requests:

  • Traveling solo? We’ll do our best to pair you with a roommate if you’ve booked a shared room.
  • If a roommate isn’t available, you may need to upgrade to a private room. We’ll notify you well in advance.

 

5. Health and Safety

Your well-being is our priority, so please let us know if you have any medical conditions, allergies, or special needs.

  • You are responsible for ensuring you’re fit to participate in retreat activities.
  • While we’ll do everything to keep you safe, we can’t be held responsible for injuries or health issues during the retreat.

Food Allergies:

While we’ll do our best to accommodate allergies, we cannot guarantee a completely allergen-free environment. Please be aware of this when attending.

Risk Acknowledgment:

By signing or electronically accepting this Agreement, you acknowledge there are inherent risks in participating in certain activities, and you agree to not hold Retreat Life liable in case of injury, illness, or any unforeseen issues.

 

6. Conduct

We want this retreat to be a positive experience for everyone.

  • Please be respectful of others and follow the guidelines set during the retreat.
  • We reserve the right to ask any guest who is disruptive to leave without a refund.

 

7. Booking Transfers

Need to transfer your booking?

  • Notify us via email by 22nd April 2025 (30 days before the retreat) to transfer your booking to another guest at no additional cost.
  • If you cancel less than 60 days before the retreat, your deposit may be applied to a future retreat.

 

8. Insurance and Liability

Life can be unpredictable, so we highly recommend purchasing “cancel for any reason” travel insurance.

  • Retreat Life is not responsible for any travel delays, losses, or costs beyond the retreat fee.
  • By signing this Agreement, you accept the risks of travel and participation.

 

9. Photography and Media

We love capturing moments to share the joy and inspiration of our retreats!

  • By attending, you agree to be included in photos and videos for promotional purposes.
  • Prefer not to be featured? No problem! Just let us know in writing before the retreat, and we’ll respect your wishes.

 

10. Privacy Policy

Your personal information is safe with us. We only use it for retreat-related purposes or to send you updates about future events and special offers.

 

11. Force Majeure

Sometimes, life throws curveballs like natural disasters or other unforeseen events. If this happens, we may need to cancel or adjust the retreat. While we’ll do our best to make it right, we can’t be held responsible for these situations.

 

12. Governing Law

This Agreement is governed by the laws of South Africa.

 

13. Entire Agreement

This document is the complete understanding between us. Any changes must be agreed upon in writing.